Customer Loyalty


 
 

Akamai Marketing Group's All-In-One Marketing Solution

 

"87% of today's consumers are looking for rewards and membership benefits from the companies they do business with."
~National Retail Federation, July 2008~

Over 98% of loyalty programs today issue points as rewards. Points are difficult for consumers to understand and therefore fail to engage users to maximum potential. The Akamai Marketing Group has developed its I Spot Rewards Program that uses a superior instant cash back rewards program design. Cash back rewards are easy to understand, and they show extreme value.

When we make things simple and efficient by eliminating coupons, paper punch cards and other hard to understand points based programs,
the value and convenience to customers is clearly seen.

Immediate Paperless Redemption: The I Spot Rewards card utilizes a completely paperless redemption process offering consumers the ability
to redeem earned rewards immediately by presenting their card at checkout without waiting for redemption certificates to come in the mail.
This process caters to consumer desires for instant gratification.

 

 

 
 
     
 Using the Card
for Rewards
 

Using the I Spot Rewards Loyalty card is easy and rewarding. Cardholders earn cash back rewards when presenting their card at checkout so clerks can record the sale of the item/product(s) purchased. These rewards are in straight $.$$ currency (no complicated points) and can be redeemed on future sales as if you were spending real cash. Just inform the clerk when you are ready to redeem your rewards so the value can be deducted from your bill. Each transaction receipt processed through the terminal will show your current balances. Your card is not redeemable for cash and no change will be given for unused value by the issuing merchant. You can, however, save up your rewards and use them anytime. There are no fees or hidden games with I Spot Rewards so feel free to build your rewards card balance as high as possible and then go wild on the house!

 
 

 
 
 Using the Card as a Gift Card
 

Your card can also be used as a traditional gift card. There are always two balances on your printed receipt, a Gift Balance and a Reward Balance. When using your card to pay for goods and services, your Gift Balance is withdrawn first followed by your Rewards Balance. Many merchants offer additional reward incentives when loading gift or items on your card in advance so ask the clerk about any gift card specials or rewards incentives available when loading money on the card.

 

   
   Using the Card for
Fundraising
 

In addition to the rewards and gift card capabilities, the card also supports fundraising to help raise money for your charitable organization. Just use the card exactly as described and your charitable organization automatically accrues donations after every sale processed at checkout while you personally earn cash back rewards. Most merchants donate back between 2% and 5% of all sales from card usage back to your non-profit organization throughout the year to thank your organization for its patronage. If you received your card directly from a non-profit organization then you already have fundraising enabled. Ask your merchant how your card can be used to benefit your local cause or organization.

 
 

 
 

 

 

          
Copyright Akamai Enterprises Inc. 2011/2012 |